p r i m e f i n a n c i a l
August 31, 2023

Can I make an international wire transfer using my mobile device?

Yes, our online banking platform is mobile-friendly so you can easily initiate international wire transfers using your smartphone or tablet anywhere.

August 31, 2023

Do you offer better exchange rates than traditional banks?

Yes, we provide highly competitive foreign exchange rates across major global currencies, saving you money compared to rates at other providers.

August 31, 2023

Is there a fee for canceling or returning a wire transfer?

A fee may apply if a transfer needs to be returned or reversed once processing is initiated due to incomplete or incorrect information provided.

August 31, 2023

Can I save transfer templates for recipients I pay frequently?

Absolutely, you can create and securely save templates with recipient details, eliminating the need to re-enter them every time.

August 31, 2023

Do you offer multi-factor authentication for added security?

For your protection, we provide optional multi-factor authentication using text, email or voice call verification when transacting.

August 31, 2023

Who can I contact for any questions about international payments?

Please contact our 24/7 multilingual customer support via email or chat. Our team is happy to assist you with any questions.